Safe Gaming

At Zadbaj Responsible Play
Keep It Fun, Stay in Control

Gaming should be fun — never a burden. Zadbaj believes responsible gaming means knowing your limits and playing within them.

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24/7 Support
24/7 Customer Support
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Self-Limit Setting
Deposit & Time Controls
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Self-Break Option
Take a Break Anytime
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18+ Only
Minor Protection
🧪 Quick Self-Assessment
Read the questions below carefully and check any that apply to you.

What does responsible play mean?

Responsible gaming at Zadbaj means enjoying gaming as a form of entertainment — never letting it take over your life. We want you to play and have fun, but always on your own terms.

Responsible gaming isn't about restrictions. It's about making conscious choices for yourself — how long you play, how much you spend, when to take a break. We want to give you the freedom and tools to make those decisions.

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Gaming is great when it's fun. But the moment it stops feeling that way, it's time to take a break. Zadbaj is always here for you.

✅ Play for Entertainment 🎯 Stick to Your Budget ⏱️ Track your time 🤝 Don't Hesitate to Seek Help

Zadbaj's Safety Tools

We provide several effective tools to keep your gaming experience safe

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Deposit Limit

Set your own daily, weekly, or monthly deposit limits. Once set, they take effect immediately — and any increase requires a 24-hour waiting period.

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Session Time Limit

Set a maximum time limit for each gaming session. Once the time is up, the system will automatically alert you and end the session.

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Loss Limit

Set a maximum loss limit for any given period before you start playing. Once that limit is reached, no further bets can be placed.

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Cooling-Off Period

Take a temporary break for any period from 1 day to 6 weeks. During this time, logging in or placing bets will not be possible.

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Self-Exclusion

For a longer break, choose self-exclusion. Your account can be fully deactivated for anywhere from 6 months to 5 years. Promotional emails are also paused during this period.

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Activity Report

View your gaming history, total spending, time played, and win/loss stats at any time. Having that information makes it easier to stay informed and make smarter decisions.

1 Warning Signs — When Should You Be Concerned?

The first step to responsible play is staying aware of your own habits. Gaming problems don't develop overnight — they gradually begin to affect different areas of your life. If you notice the following signs, it may be time to take a closer look at your gaming behavior.

1

Spending beyond your budget and regretting it afterward

2

Chasing losses by placing bigger bets to win back what was lost

3

Hiding gaming habits from family or friends

4

Feeling restless, irritable, or angry when not playing

5

Neglecting work, studies, or family responsibilities

6

Taking on debt or dipping into savings to fund gaming

7

Cutting back on sleep or meals to spend more time gaming

8

Being unable to stop playing despite repeated attempts

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If two or more of the above signs apply to you, it's time to take a break. Zadbaj's support team can help you set up a self-exclusion or cooling-off period.

2 Limit Setting Guide

Setting limits isn't a sign of weakness — it's what a smart player does. On Zadbaj, you can easily set the following limits directly from your account settings.

Limit Type How It Works Time to Take Effect
Daily Deposit Limit Maximum amount you can deposit per day Immediate
Weekly Deposit Limit Weekly deposit limit Immediate
Monthly Deposit Limit The upper limit on total deposits made within a calendar month Immediate
Session Time Limit The maximum duration of a continuous gaming session Immediate
Loss Limit The maximum amount you can lose within a set period Immediate
Bet Limit Set a maximum amount per single bet Immediate
Cooling-Off Period Temporary break from 1 day up to 6 weeks Within 1 hour
Self-Exclusion Long-term break from 6 months to 5 years Within 24 hours
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Limit reductions take effect immediately. However, requests to increase a limit are subject to a 24-hour cooling period — this helps prevent impulsive decision-making.

How do I set limits?

  1. Log in to your account and Profile SettingsGo to.
  2. Responsible Gaming Click on a category.
  3. Choose the type of limit you prefer.
  4. Enter the amount or time and Save
  5. You will receive a confirmation email or SMS.

3 Minor Protection

Zadbaj strictly enforces an 18+ policy. Keeping minors completely away from gaming is a core part of our responsibility. Age verification is mandatory at registration, and KYC documents may be requested if there is any doubt.

If you're a parent concerned that a younger family member may be accessing gaming sites from your device, take the following steps:

  • Browser Parental Controls: Use the site-blocking feature available in Chrome, Firefox, or Safari to restrict access to gaming sites.
  • Password Manager: Keep your gaming account password to yourself — don't save it in your browser.
  • Device Lock: Use a PIN or fingerprint lock on your phone or computer.
  • Family Discussion: Have open conversations with children about the risks of online gaming.
  • Third-Party Software: Use parental control software such as NetNanny or Kaspersky Safe Kids.
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If any minor attempts to register on Zadbaj, the account is immediately closed and all funds are returned.

4 Where to get help?

Asking for help takes courage. If you feel like your gaming habits are getting out of hand, don't face it alone — reach out. Zadbaj's support team and professional organizations are always here for you.

Zadbaj Support Team

Our responsible gaming team is available 24/7. Reach us via live chat, email, or phone:

  • Email: support@zadbaj.ws
  • Live Chat: Chat button at the bottom-right of the site
  • Response Time: Usually within 1–3 hours

Professional Organizations

Gaming addiction is a recognized mental health condition. Seek professional help if needed. The following types of organizations are available in Bangladesh:

  • National Mental Health Helpline: Contact your local hospital for government mental health services.
  • Counseling Centers: Addiction counselling services are available in major cities including Dhaka, Chattogram, and Sylhet.
  • Family Support: Reaching out to family for emotional support can be a great first step.
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Remember — a gaming problem is nothing to be ashamed of. Millions of people face this, and with the right support, a full recovery is possible.

5 Healthy Gaming Tips

Responsible gaming is more than just setting limits — it's an overall mindset. Building the habits below will keep gaming enjoyable at all times.

  • Set a Budget Before You Play: Decide in advance — mentally or in writing — how much you're willing to spend. Once you hit that limit, stop for the day.
  • Track Your Time: Set a timer on your phone. Every hour, get up, drink some water, and give your eyes a rest.
  • Lower Your Expectations of Winning: Don't expect a regular income from gaming. It's entertainment, not an investment.
  • Don't bet on impulse: Never place bets when you're angry, frustrated, or under the influence of alcohol.
  • Take a break: It's better not to play every day. Take a few days each week completely away from gaming.
  • Keep other hobbies: Keep up activities outside of gaming — sports, reading, or spending time with family.
  • Resist the urge when you're on a winning streak: Resist the urge to put it all back after a big win. Set some aside.
  • Do a reality check: Ask yourself from time to time — "Is gaming having a positive or negative impact on my life?"

Frequently Asked Questions

Frequently asked questions about responsible play

Limit reductions take effect immediately. However, if you wish to increase a limit, a 24-hour cooling period applies after your request is submitted. This rule is in place to protect you from making impulsive decisions.

No, all funds in your account remain completely safe during self-exclusion. Once the self-exclusion period ends, you can withdraw as normal. During this time, participating in any games or making new deposits will not be possible.

Approach them with empathy, not blame. Encourage them to speak with Zadbaj's Responsible Gaming page or support team. Seeking help from a professional mental health service is also a positive step when needed.

No. During a cooling-off or self-exclusion period, all promotional emails, SMS, and push notifications are automatically turned off. Our goal is to ensure your break is completely uninterrupted.

Yes. Date of birth verification is mandatory at registration. If there is any doubt, KYC verification is carried out using a national ID or passport. If a user is found to be underage, the account is immediately closed and all funds are returned.

No, gaming should not be viewed as a reliable source of income — it is purely for entertainment. The house always has an edge in the long run. Once you start playing with a "this is my profession" mindset, the risk of addiction increases significantly.
Responsible Gaming

Play for fun,
Make Responsible Decisions

At Zadbaj, every player's wellbeing and happiness is our priority. Register today and make use of our safe gaming tools.

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