Legal Documents

Zadbaj's Terms and Conditions
Everything Clear & Transparent

Please read these Terms and Conditions carefully before using our platform. We've written everything in plain, easy-to-understand language.

Last Updated: January 1, 2026
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By creating an account or using the Zadbaj platform, you agree to these Terms and Conditions you will be considered to have fully accepted them. Please read carefully before proceeding.

1 Account Registration & Management

To play on Zadbaj, you must first create a valid account. You are required to provide accurate and truthful information during registration. Providing false or incorrect information may result in account termination and forfeiture of any balance at any time.

One Person — One Account

Only one account is permitted per person. If multiple accounts are found under the same individual, all accounts will be suspended and all bonuses forfeited. Sharing the same device, IP address, or payment method may also be treated as multiple accounts.

Account Verification (KYC)

Before processing a withdrawal, or after a certain deposit threshold is reached, Zadbaj may require identity verification. You may be asked to submit one of the following documents:

  • National ID Card (NID)
  • Passport
  • Driving License
  • Mobile banking account screenshot (bKash/Nagad)

Withdrawal requests will not be processed until verification is complete. Your KYC information is protected under our Privacy Policy is kept secure in accordance with.

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Never share your account password or login details with anyone. You are solely responsible for the security of your account.

2 Eligibility Requirements

To use Zadbaj, you must meet the eligibility requirements below. Failure to comply with these conditions gives Zadbaj the right to close your account at any time.

Terms Description Status
Age At least 18 years of age, or the legal age applicable in your country Mandatory
Location Access is prohibited from countries where online gaming is illegal. Mandatory
Capacity Playing voluntarily and in a healthy state of mind Mandatory
Zadbaj Staff No Zadbaj employee or their immediate family members may participate Prohibited

Keeping minors away from gaming is one of our top priorities. Anyone who registers on behalf of a minor or assists a minor in playing will have their account permanently closed, and legal action may be taken.

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Zadbaj may request additional verification documents at any time. Failure to provide them will result in a temporary account suspension.

3 Deposit & Withdrawal Policy

Transactions at Zadbaj are simple, fast, and secure. You can deposit and withdraw directly from your mobile via bKash, Nagad, and Rocket. That said, a few important rules must be followed.

Deposit Rules

  • The minimum deposit amount will be displayed on the platform and is subject to change.
  • You may only use payment methods registered in your own name.
  • Deposits made from third-party accounts may be voided.
  • Once a deposit is confirmed, funds are typically credited to your gaming balance within a few minutes.
  • Zadbaj is not responsible for delays caused by banks or mobile operators.

Withdrawal Policy

  • KYC verification must be completed before any withdrawal can be processed.
  • Withdrawals are typically processed within 3–30 minutes.
  • Withdrawals must be made to the same payment method used for the deposit.
  • Minimum and maximum withdrawal limits will be displayed on the platform.
  • For suspicious transactions, Zadbaj will process the withdrawal only after completing a verification review.
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To withdraw bonus balance, you must first meet the applicable wagering requirements. See the Bonus Policy section below for details.

4 Bonus & Promotion Policy

Zadbaj's bonus offers are designed exclusively for our members. Each bonus comes with specific terms that must be followed. Misuse of bonuses puts your account at risk of termination.

Welcome Bonus

New members will receive a 100% bonus on their first deposit. To withdraw this bonus, a specified wagering requirement must be met. Current wagering conditions are listed on the Promotions page.

General Bonus Rules

  • The same bonus cannot be claimed more than once on a single account.
  • Bonuses may only be used on eligible games — certain games may be excluded.
  • Bonuses not used before their expiry date will be forfeited.
  • If bonus abuse (bonus hunting, arbitrage) is detected, your account will be suspended.
  • Zadbaj reserves the right to withdraw or modify any bonus at any time.
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Any attempt to collect bonuses using multiple accounts or different identities will result in permanent closure of all accounts and forfeiture of all balances.

5 Prohibited Activities

Zadbaj is committed to maintaining a fair and secure platform. The following activities are strictly prohibited and will result in immediate account suspension and legal action.

  • Fraud: Using a false identity, fraudulent documents, or stolen payment details.
  • Money Laundering: Using the platform for money laundering purposes.
  • Bots or Automation: Using software bots, scripts, or automation tools in games.
  • Collusion: Colluding with other players to gain an unfair advantage.
  • System Exploitation: Exploiting software vulnerabilities to gain an unfair advantage.
  • Chargeback: Attempting a chargeback through a bank or payment provider after a deposit has been made.
  • Allowing minors access: Allowing a minor to use your account.

If suspicious activity is detected, Zadbaj reserves the right to investigate. During the investigation, account access and withdrawals may be temporarily suspended.

6 Responsible Gaming

Zadbaj believes gaming is meant to be enjoyed — it should never have a negative impact on your life. That's why we take responsible gaming seriously, not just in words but in practice.

Our Responsible Gaming Tools

  • Deposit Limit: Set a maximum deposit limit on a daily, weekly, or monthly basis.
  • Loss Limit: Set a cap on how much you are willing to lose within a given period.
  • Session Limit: Set a time limit on how long you play.
  • Cooling-Off Period: Take a break from gaming for anywhere between 1 day and 6 weeks.
  • Self-Exclusion: Exclude yourself from the platform for a period of 6 months to 5 years.

If you feel gaming is getting out of control, please reach out to our customer support team or visit our Responsible Gaming View page.

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Once Self-Exclusion is activated, your account cannot be reactivated during that period. This is a strict protective measure.

7 Account Suspension & Termination

You may close your Zadbaj account at any time. Likewise, Zadbaj reserves the right to close your account if any rules are violated.

Closed by Member

To close your account, please contact customer support. Make sure to withdraw any remaining balance (excluding bonuses) before closure. If KYC verification is incomplete, it must be completed before the account can be closed.

Closed by Zadbaj

Zadbaj may close your account for any of the following reasons:

  • Violation of Terms and Conditions.
  • Fraudulent or deceptive activity.
  • Providing false identity or documents.
  • Suspected money laundering.
  • Court order or legal obligation.

If an account is closed due to a rule violation, any remaining balance may be forfeited.

8 Changes to Terms & Legal Matters

Zadbaj reserves the right to update these Terms and Conditions at any time. Any changes will be communicated via a notice on the website, and the "Last Updated" date at the top of the page will be revised accordingly. Continued use of the platform after any changes constitutes your acceptance of the updated terms.

Applicable Law

These Terms and Conditions are governed by the laws of Zadbaj's licensing jurisdiction. Any disputes will first be addressed through negotiation. If a resolution cannot be reached, the applicable legal process will be followed.

Contact

If you have any questions about these Terms and Conditions, please contact us: support@zadbaj.ws

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These terms and conditions are provided in Bangla for members' convenience. However, the English version shall be considered final and binding in any legal dispute.

Why Zadbaj Transparent Rules?

We believe players have the best experience when they're fully informed.

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Written in plain English

We've written all our terms in plain, straightforward language to cut through legal complexity — no lawyer required.

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No hidden terms

There are no hidden fine-print terms at Zadbaj. Everything — from bonuses to withdrawals — is stated clearly and upfront.

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Fair & Equal Treatment

The same rules apply to every member — no one receives special treatment, and no one is left at a disadvantage.

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Regular Updates

Any updates are reflected on the page immediately and members are notified — no risk of confusion from outdated information.

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Freedom to Ask Questions

If any terms are unclear, our Bangla-speaking support team is available 24/7 to help. No question is too small.

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Member Interests Protected

Our rules aren't just there for Zadbaj — equal consideration has been given to protecting the rights and interests of our members.

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